Refund policy
Effective date: October 4, 2026
We want your Haro Clear experience to feel confident and well supported. If you are not satisfied, contact returns@harohealth.com within 30 days after delivery so our team can help.
30-day returns for unopened products
Unopened Haro Clear products may be returned from any order, including repeat orders, when you contact us within 30 days after delivery. Products must remain sealed, unused, and in their original condition. Opened-product returns are available only under the first-order satisfaction guarantee below.
30-day first-order satisfaction guarantee
The 30-day satisfaction guarantee applies to a customer's first Haro Clear order. One opened bottle or pouch from that order may be returned after a reasonable trial. Any additional units must remain sealed, unused, and in their original condition. The guarantee is limited to one first-order claim per customer, household, payment method, or delivery address.
Return process
To request a return, email returns@harohealth.com with your order number and reason for the request. Please wait for return instructions before mailing a product. Eligible U.S. returns receive a prepaid return label and have no restocking fee.
Products marked final sale, gift cards, shipping charges, and orders purchased from another retailer are not refundable through Haro Health unless required by law. Products purchased from Amazon, Walmart, a clinic, or another seller must be returned through that seller under its policy. Damaged, defective, or incorrect products should be reported promptly with photographs so we can make it right.
Approved refunds are issued to the original payment method after the return is received and reviewed. Financial institutions may require additional time to post the credit. Original shipping charges and expedited-service fees are not refundable unless Haro Health made a fulfillment error or applicable law requires otherwise.
Nothing in this policy limits rights that cannot be waived under applicable consumer law. International customers may have additional cancellation, withdrawal, or product-conformity rights.
International returns
The same 30-day eligibility rules above apply to eligible international orders purchased directly from Haro Health. International customers pay return shipping and any applicable customs charges on the return shipment. Please contact us for return instructions before shipping. These charges are not the customer's responsibility if Haro Health made a fulfillment error or applicable law requires otherwise.
Original import duties and taxes are not refunded by Haro Health, except where Haro Health made a fulfillment error or applicable law requires otherwise.
Return address
Haro Health LLC
4880 Lower Roswell Rd., Ste. 165-202
Marietta, GA 30068 USA
Do not mail a return before receiving instructions from our team.